Services
Our after-sales service guarantees perfectly tailored support for your products, even once production is finished. We advise you, provide tips and deal with maintenance, system analysis and cleaning for your products. Our service centres in northern, central and southern Germany keep us flexible and quick on our feet. And we have international experience, too. Just get in touch. Leave it to us!
Systematic rollout coordination and implementation is planned meticulously to ensure your project reaches a successful conclusion. We provide you with an uninterrupted chain of services, extending from delivery to commissioning at the intended place of use.
Polygon designs your systems to ensure they are easily serviced. So servicing begins even in the development phase. Besides visual assessments and functional testing of the housing, we also check the hardware components and the interface communication. It goes without saying that we thoroughly clean the insides and outsides, too.
Our telephone hotline is available from 8 am to 8 pm on workdays to provide assistance in all service areas. Qualified technicians help with troubleshooting and coordinate any other steps needed.
Our main concern at all times is to prevent malfunctions and downtimes from the outset. But if these incidents do occur, we proceed according to the principle of providing a solution as rapidly as possible, with the lowest effort for everyone involved and at minimum cost. Our experts look after this on location or – if it can't be done there – in our repair centre.
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