Rodenstock service and assistance terminal

Rodenstock service and assistance terminal

Polygon took control of designing the service and assistance terminal ImpressionIST® Avantgarde on behalf of the eyewear manufacturer Rodenstock. This terminal is home to the best that innovative technology has to offer, providing customers with enhanced service in their hunt for the perfect glasses, including photo-assisted eyewear selection, the precise – globally patented – 3D video centring system and the individual lens consultancy service.

Even the predecessor model to the service terminal, in keeping with the large number of functions required, was an extraordinarily complex assembly, brimming with individual features. Polygon created a new-look design for the ImpressionIST® Avantgarde, defined in particular by a reduction in outward complexity and integration within the overall shop layout. Now, still fitted with the full array of individual functions, the terminal looks high-class, almost surgical.

The visual focus on technical aspects was muted substantially, reduced to the essentials needed to operate the system. Now customers will focus their attention merely on the tilting touchscreen and a mirror section accommodating the stereo camera, a fixation target and the flash system. The head of the system is height-adjustable to provide ideal alignment with differently sized customers looking to try on spectacles. This means they can be measured standing up with a perfectly normal physical and neck posture.

What customers say

Migros logo

"A big thank you for the punctual delivery of all services, some of which were no doubt challenging. We picked the right partner in Polygon!"

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The venture we are currently engaged in together with Polygon represents a significant milestone and paradigm shift in our 'Packstation history' to date ..."

Galeria Kaufhof GmbH

"I was thrilled to work with a company like Polygon. They showed immense creative drive, expertise and professionalism. It took just 8 weeks from the initial idea to production of the systems!"

real logo

"Polygon developed our new Payback terminal. Everything went smoothly thanks to the excellent and fair project management.

Galeria Kaufhof GmbH

"Polygon handled its well-crafted redesign of the new GALERIA terminals in a truly professional and reliably manner. This creative solution is ideal in ensuring the terminals are barrier-free and easy to service."

UKM logo

"After conducting thorough research the market, we decided that the new solution by Polygon best suits our needs. Its sophisticated and flexible hardware solution is convincing  â€¦"

Galeria Kaufhof GmbH

"We are certain that the terminals will be used far more now. Our customers are thrilled that they can print coupons for the points they collect, then redeem the vouchers here in our stores."

dm logo

"Polygon's pragmatic approach to solving problems makes it an important partner when innovative products are needed"