dm cash desk

dm - cash desk

dm cash desk 2.0
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Optimized process chain leads to innovative cash desk concept

In 2014 dm employed Polygon as a second supplier with the production of their cash desk made from wood. Although our task was limited to delivering on platform, we considered all steps within the process chain. It was remarkable that the consisting process was very expensive and vulnerable for damage. 80 % of the cash desks were damaged after being set up without an apparent cause. The additional repair costs must hence be paid by dm.

Thereupon we proposed an innovative concept: Polygon would assume the responsibility for all processes and be thereby accountable for delivering perfect functioning and undamaged cash desks.

The customer was really elated, so we could introduce all our cash desks by this procedure. With this concept, we lay the foundation for our built-to-order-concept.


About dm drugstores

In 1973, the first dm market was opened in Karlsruhe. Today there are dm markets in twelve European countries with roundabout 2.900 markets. To make drugstore shopping more like an adventure, 50.000 employees are working for dm in Europe, thereof 3.4000 in Germany. In January 2013 dm drogeriemarkt takes place 21 from 500 of the biggest family companies in the German magazine Wirtschaftsblatt.

What customers say

Migros logo

"A big thank you for the punctual delivery of all services, some of which were no doubt challenging. We picked the right partner in Polygon!"

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The venture we are currently engaged in together with Polygon represents a significant milestone and paradigm shift in our 'Packstation history' to date ..."

Galeria Kaufhof GmbH

"I was thrilled to work with a company like Polygon. They showed immense creative drive, expertise and professionalism. It took just 8 weeks from the initial idea to production of the systems!"

real logo

"Polygon developed our new Payback terminal. Everything went smoothly thanks to the excellent and fair project management.

Galeria Kaufhof GmbH

"Polygon handled its well-crafted redesign of the new GALERIA terminals in a truly professional and reliably manner. This creative solution is ideal in ensuring the terminals are barrier-free and easy to service."

UKM logo

"After conducting thorough research the market, we decided that the new solution by Polygon best suits our needs. Its sophisticated and flexible hardware solution is convincing  …"

Galeria Kaufhof GmbH

"We are certain that the terminals will be used far more now. Our customers are thrilled that they can print coupons for the points they collect, then redeem the vouchers here in our stores."

dm logo

"Polygon's pragmatic approach to solving problems makes it an important partner when innovative products are needed"